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Política de Privacidad

Aprenda cómo protegemos su información personal

Última Actualización

July 30, 2025

Nuestro Compromiso con la Privacidad

En Stronwell Machines, estamos comprometidos a proteger su privacidad y garantizar la seguridad de su información personal. Esta Política de Privacidad explica cómo recopilamos, usamos, compartimos y protegemos la información sobre usted cuando utiliza nuestro sitio web, productos y servicios.

Creemos en la transparencia y queremos que comprenda sus derechos con respecto a sus datos personales. Esta política se aplica a toda la información recopilada a través de nuestro sitio web, aplicaciones móviles y otros servicios digitales.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a quote, apply for dealership, or contact us.

Personal Information includes: name, email address, phone number, company name, address, and other contact details.

Business Information includes: current brands you represent, business type, territory, and operational details.

Technical Information includes: IP address, browser type, device information, and website usage data.

2. How We Collect Information

Direct Collection: Information you provide through forms, applications, and communications.

Automatic Collection: Data collected through cookies, analytics tools, and website interactions.

Third-Party Sources: Information from business partners, dealers, and public sources for verification.

Communication Records: Records of your interactions with our customer service team.

3. How We Use Your Information

Processing and fulfilling your requests for quotes, products, and services.

Evaluating and processing dealer and partnership applications.

Providing customer support and technical assistance.

Sending you important updates about products, services, and business relationships.

Improving our website, products, and services based on usage patterns.

Complying with legal obligations and protecting our business interests.

4. Information Sharing and Disclosure

Authorized Dealers: We may share your information with our authorized dealers in your region.

Service Providers: Third-party vendors who assist with business operations, analytics, and communications.

Business Partners: Partners who help us provide products and services to you.

Legal Requirements: When required by law, court order, or to protect our rights and safety.

Business Transfers: In connection with mergers, acquisitions, or asset sales.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information.

Data transmission is protected using SSL encryption and secure protocols.

Access to personal information is limited to authorized personnel only.

Regular security audits and updates are conducted to maintain data protection standards.

However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors use our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings.

Some features may not function properly if certain cookies are disabled.

7. Your Rights and Choices

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal and business requirements.

Portability: Request transfer of your data to another service provider.

Opt-out: Unsubscribe from marketing communications at any time.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy.

Business relationship data is retained for the duration of the relationship plus applicable legal periods.

Marketing data is retained until you opt-out or as required by law.

Some information may be retained longer for legal compliance, dispute resolution, or business records.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your residence.

We ensure appropriate safeguards are in place for international transfers.

Data protection standards are maintained regardless of processing location.

You consent to such transfers by using our services.

10. Third-Party Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

This privacy policy applies only to information collected by Stronwell Machines.

11. Children's Privacy

Our services are not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware of such collection, we will take steps to delete the information.

Parents or guardians should contact us if they believe we have collected information from a child.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices.

We will notify you of any material changes by posting the new policy on our website.

The 'Last Updated' date at the top of this page indicates when the policy was last revised.

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: crm@stronwell.com

Address: Plot No. 756, 2nd Floor, Udyog Vihar Phase - 5, Gurugram, Haryana, India

We will respond to your inquiries within a reasonable timeframe.

¿Preguntas Sobre Su Privacidad?

Nuestro equipo de privacidad está aquí para ayudarlo a comprender cómo protegemos sus datos y ejercer sus derechos.

Su Privacidad Importa

Estamos comprometidos a mantener los más altos estándares de protección de datos y privacidad. Si tiene alguna inquietud sobre cómo se maneja su información, no dude en contactarnos.